All over the world hotel has become an industry. There are many hotels in Pakistan, especially in Northern areas where tourists visit, to view the beautiful landscape. To understand the management, scientific, financial and operational systems of a hotel, it is very important to have a college level degree. There is no degree in this field, but a diploma in hotel management is offered in our country. There are five departments of hotel management: Front office or rooms department, housekeeping, food & beverage, engineering and finance. Front office marketing is responsible for reservation of rooms, postal mails, messages, information and customer services. For which bellboys, phone operators, clerks and lift operators are required. This department works under a front office manager. Second department is of house keeping, which is run under executive housekeeper. His responsibility is to look after maids, houseman, linen room operators, porters, floor clerks, seamstress, plumbers, upholsters, window washers and cleanliness of hotel and rooms. Decoration in parties, banquets and exhibition also comes under this department. Engineering department is responsible for repair and working of all the technical, mechanical and electrical equipment of a hotel.

Food and beverage department is responsible for the purchase, usage, preparation, serving and storage of food. A food and beverage manager heads this department. Steward, Chief Steward, chefs, cooks, food preparation workers, waiters and headwaiters work in this department. Finance and marketing department takes care of all the expenses, monthly salaries and sales and purchases of a hotel. This department also generates analytical reports, which informs the management about the changing market trends. With the increasing trend of international business and tourism it is expected that more hotels will soon open up in Pakistan, which will give boost to the hotel industry.